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Privacy Policy
Privacy Policy regarding the processing of personal data
KINÁLY ensures the right to personal data protection as a fundamental commitment. We dedicate all necessary resources to process your personal data in full compliance with Regulation (EU) 2016/679 ("General Data Protection Regulation" or "GDPR"), as well as all other applicable legislation in Romania and the European Union.
Since transparency is one of the fundamental principles of GDPR, we have prepared this Privacy Policy to explain how we collect, use, disclose, store, and protect your personal data when you interact with KINÁLY, purchase our products, or use our website.
We reserve the right to periodically update this Privacy Policy to reflect changes in our processing activities or applicable legal requirements. Any updated version will be published on our website. We encourage you to review this Privacy Policy regularly.
Who we are and how you can contact us
KINÁLY is the trade name of BUILD QUIT STRENGTH S.R.L., a company incorporated under the laws of Romania, with its registered office at:
BUILD QUIT STRENGTH S.R.L.
Aleea PANTELIMON, Nr. 6, Bl. 8, Scara 1, Etaj 3, Ap. 29
077190 Bucureşti Sectorul 2
Romania
For the purposes of the General Data Protection Regulation (GDPR), BUILD QUIT STRENGTH S.R.L. acts as the Data Controller of your personal data.
If you have any questions regarding this Privacy Policy or the processing of your personal data, you may contact us at:
Email: info@kinaly.eu
Website: https://kinaly.eu/
What categories of personal data do we process
In general, we collect your personal data directly from you, giving you full control over the information you choose to provide.
For example, we may collect the following information when you place an order:
First and last name;
Email address;
Telephone number;
Shipping address;
Billing information;
Payment method;
Products ordered;
Any additional information you voluntarily provide when communicating with us.
When requesting a return or refund, we may also collect:
First and last name;
Parcel collection address;
Refund details;
Telephone number;
Bank account details, where applicable.
We may also collect certain information regarding how you use our website in order to improve your shopping experience, analyze website performance, and better understand customer preferences.
Our website also uses cookies and similar technologies as described in our Cookie Policy.
We do not intentionally collect or process special categories of personal data as defined by the GDPR.
Likewise, we do not knowingly collect personal data from children under the age of 16.
What are the purposes and legal grounds for processing?
We process your personal data for the following purposes.
1. Providing our services
This may include:
processing and managing your orders;
validating, shipping and invoicing orders;
handling exchanges and returns;
processing refunds;
responding to customer enquiries;
providing customer support regarding KINÁLY products and services.
Processing your personal data for these purposes is necessary for the performance of a contract between you and KINÁLY and to comply with our legal obligations, including accounting and tax legislation.
2. Improving our services
We continuously strive to provide the best possible shopping experience for our customers. To achieve this, we may collect and use certain information regarding how visitors interact with our website, invite customers to participate in satisfaction surveys following a purchase, and conduct market research and analysis.
These processing activities are based on our legitimate interest in improving our products, services, and customer experience, while ensuring that your fundamental rights and freedoms are protected.
3. Marketing communications
We may use your contact details, such as your email address, only where you have explicitly given your consent to receive information about new products, special offers, promotions, or other marketing communications.
These communications:
are not based on profiling your activity in other applications or on third-party websites;
do not involve cross-app tracking;
do not use advertising identifiers;
are based solely on the preferences you have provided directly to KINÁLY.
You may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly at info@kinaly.eu.
Where you have given your consent, we may send you information regarding:
new product launches;
seasonal collections;
exclusive promotions;
products similar to those you have previously viewed or purchased;
products saved to your Wishlist;
surveys and requests for feedback.
To provide more relevant recommendations, we may analyze your activity on our website, including products viewed, products added to your Wishlist, and previous purchases. This analysis is carried out solely within the KINÁLY website and is never used for cross-site or cross-app advertising.
Where required by law, these marketing activities are based on your consent. You may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
In certain situations, we may also process limited personal data based on our legitimate interest in promoting and improving our products and services. Whenever we rely on legitimate interests, we ensure that your rights and freedoms remain fully protected.
4. Protecting our legitimate interests
In certain circumstances, we may use or disclose personal data to protect our legal rights and legitimate business interests.
This may include:
protecting our website against cyber attacks;
preventing and detecting fraud;
investigating security incidents;
complying with requests from competent public authorities where required by law;
establishing, exercising, or defending legal claims.
The legal basis for these processing activities is our legitimate interest in protecting our business and customers, together with our legal obligations where applicable.
How long we keep your personal data
We retain your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, including:
processing your orders;
providing customer support;
complying with accounting and tax obligations;
resolving disputes;
enforcing our agreements;
complying with applicable legal requirements.
Once personal data is no longer required, it will be securely deleted or anonymized in accordance with applicable law.
To whom we disclose your personal data
Where necessary, we may disclose your personal data to the following categories of recipients:
courier and logistics providers;
payment service providers, including Stripe;
IT service providers;
website hosting providers;
analytics providers;
accounting and legal advisers;
public authorities where disclosure is required by law.
All third-party service providers process personal data under contractual obligations requiring appropriate confidentiality and security measures in accordance with the GDPR.
In which countries we transfer your personal data
Currently, we store and process your personal data within the European Union.
However, in certain circumstances, we may transfer personal data to trusted service providers located outside the European Economic Area (EEA). Whenever such transfers occur, we ensure that appropriate safeguards are in place in accordance with the GDPR, including the use of Standard Contractual Clauses approved by the European Commission or other legally recognized transfer mechanisms.
You may contact us at any time for additional information regarding international data transfers and the safeguards we apply.
How we protect your personal data
We are committed to protecting your personal data by implementing appropriate technical and organizational security measures designed to prevent unauthorized access, disclosure, alteration, or destruction of personal information.
Your personal data is transmitted using secure encrypted connections and stored on protected servers.
Payments made on our website are securely processed by Stripe. Payment information is encrypted using HTTPS and industry-standard TLS encryption. KINÁLY does not store your complete payment card details on its own servers.
Although we use commercially reasonable security measures, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Your rights
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
Right of access;
Right to rectification;
Right to erasure ("right to be forgotten");
Right to restriction of processing;
Right to data portability;
Right to object to processing;
Right to withdraw consent at any time where processing is based on consent;
Right not to be subject to decisions based solely on automated processing where applicable;
Right to lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us at:
info@kinaly.eu
Identity verification
To protect your personal information, we may request additional information to verify your identity before responding to your request.
Fees
Requests are generally processed free of charge. However, where requests are manifestly unfounded, excessive, or repetitive, we reserve the right to charge a reasonable administrative fee or refuse the request as permitted under applicable law.
Response time
We aim to respond to all valid requests within one month. Where requests are particularly complex or numerous, this period may be extended by up to two additional months, as permitted by the GDPR.
Complaints
If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with the competent supervisory authority.
In Romania, the supervisory authority is:
National Supervisory Authority for Personal Data Processing (ANSPDCP)
B-dul G-ral. Gheorghe Magheru no. 28–30
Sector 1, Postal Code 010336
Bucharest, Romania
Phone: +40 318 059 211 / +40 318 059 212
Email: anspdcp@dataprotection.ro
We encourage you to contact us first so that we have the opportunity to resolve your concerns directly.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations, or the way we process personal data.
The latest version will always be available on our website at:
https://kinaly.eu/
Contact Us
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us:
BUILD QUIT STRENGTH S.R.L.
Aleea PANTELIMON, Nr. 6, Bl. 8, Scara 1, Etaj 3, Ap. 29
077190 Bucureşti Sectorul 2
Romania
Email: info@kinaly.eu
Website: https://kinaly.eu/
KINÁLY ensures the right to personal data protection as a fundamental commitment. We dedicate all necessary resources to process your personal data in full compliance with Regulation (EU) 2016/679 ("General Data Protection Regulation" or "GDPR"), as well as all other applicable legislation in Romania and the European Union.
Since transparency is one of the fundamental principles of GDPR, we have prepared this Privacy Policy to explain how we collect, use, disclose, store, and protect your personal data when you interact with KINÁLY, purchase our products, or use our website.
We reserve the right to periodically update this Privacy Policy to reflect changes in our processing activities or applicable legal requirements. Any updated version will be published on our website. We encourage you to review this Privacy Policy regularly.
Who we are and how you can contact us
KINÁLY is the trade name of BUILD QUIT STRENGTH S.R.L., a company incorporated under the laws of Romania, with its registered office at:
BUILD QUIT STRENGTH S.R.L.
Aleea PANTELIMON, Nr. 6, Bl. 8, Scara 1, Etaj 3, Ap. 29
077190 Bucureşti Sectorul 2
Romania
For the purposes of the General Data Protection Regulation (GDPR), BUILD QUIT STRENGTH S.R.L. acts as the Data Controller of your personal data.
If you have any questions regarding this Privacy Policy or the processing of your personal data, you may contact us at:
Email: info@kinaly.eu
Website: https://kinaly.eu/
What categories of personal data do we process
In general, we collect your personal data directly from you, giving you full control over the information you choose to provide.
For example, we may collect the following information when you place an order:
First and last name;
Email address;
Telephone number;
Shipping address;
Billing information;
Payment method;
Products ordered;
Any additional information you voluntarily provide when communicating with us.
When requesting a return or refund, we may also collect:
First and last name;
Parcel collection address;
Refund details;
Telephone number;
Bank account details, where applicable.
We may also collect certain information regarding how you use our website in order to improve your shopping experience, analyze website performance, and better understand customer preferences.
Our website also uses cookies and similar technologies as described in our Cookie Policy.
We do not intentionally collect or process special categories of personal data as defined by the GDPR.
Likewise, we do not knowingly collect personal data from children under the age of 16.
What are the purposes and legal grounds for processing?
We process your personal data for the following purposes.
1. Providing our services
This may include:
processing and managing your orders;
validating, shipping and invoicing orders;
handling exchanges and returns;
processing refunds;
responding to customer enquiries;
providing customer support regarding KINÁLY products and services.
Processing your personal data for these purposes is necessary for the performance of a contract between you and KINÁLY and to comply with our legal obligations, including accounting and tax legislation.
2. Improving our services
We continuously strive to provide the best possible shopping experience for our customers. To achieve this, we may collect and use certain information regarding how visitors interact with our website, invite customers to participate in satisfaction surveys following a purchase, and conduct market research and analysis.
These processing activities are based on our legitimate interest in improving our products, services, and customer experience, while ensuring that your fundamental rights and freedoms are protected.
3. Marketing communications
We may use your contact details, such as your email address, only where you have explicitly given your consent to receive information about new products, special offers, promotions, or other marketing communications.
These communications:
are not based on profiling your activity in other applications or on third-party websites;
do not involve cross-app tracking;
do not use advertising identifiers;
are based solely on the preferences you have provided directly to KINÁLY.
You may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly at info@kinaly.eu.
Where you have given your consent, we may send you information regarding:
new product launches;
seasonal collections;
exclusive promotions;
products similar to those you have previously viewed or purchased;
products saved to your Wishlist;
surveys and requests for feedback.
To provide more relevant recommendations, we may analyze your activity on our website, including products viewed, products added to your Wishlist, and previous purchases. This analysis is carried out solely within the KINÁLY website and is never used for cross-site or cross-app advertising.
Where required by law, these marketing activities are based on your consent. You may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
In certain situations, we may also process limited personal data based on our legitimate interest in promoting and improving our products and services. Whenever we rely on legitimate interests, we ensure that your rights and freedoms remain fully protected.
4. Protecting our legitimate interests
In certain circumstances, we may use or disclose personal data to protect our legal rights and legitimate business interests.
This may include:
protecting our website against cyber attacks;
preventing and detecting fraud;
investigating security incidents;
complying with requests from competent public authorities where required by law;
establishing, exercising, or defending legal claims.
The legal basis for these processing activities is our legitimate interest in protecting our business and customers, together with our legal obligations where applicable.
How long we keep your personal data
We retain your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, including:
processing your orders;
providing customer support;
complying with accounting and tax obligations;
resolving disputes;
enforcing our agreements;
complying with applicable legal requirements.
Once personal data is no longer required, it will be securely deleted or anonymized in accordance with applicable law.
To whom we disclose your personal data
Where necessary, we may disclose your personal data to the following categories of recipients:
courier and logistics providers;
payment service providers, including Stripe;
IT service providers;
website hosting providers;
analytics providers;
accounting and legal advisers;
public authorities where disclosure is required by law.
All third-party service providers process personal data under contractual obligations requiring appropriate confidentiality and security measures in accordance with the GDPR.
In which countries we transfer your personal data
Currently, we store and process your personal data within the European Union.
However, in certain circumstances, we may transfer personal data to trusted service providers located outside the European Economic Area (EEA). Whenever such transfers occur, we ensure that appropriate safeguards are in place in accordance with the GDPR, including the use of Standard Contractual Clauses approved by the European Commission or other legally recognized transfer mechanisms.
You may contact us at any time for additional information regarding international data transfers and the safeguards we apply.
How we protect your personal data
We are committed to protecting your personal data by implementing appropriate technical and organizational security measures designed to prevent unauthorized access, disclosure, alteration, or destruction of personal information.
Your personal data is transmitted using secure encrypted connections and stored on protected servers.
Payments made on our website are securely processed by Stripe. Payment information is encrypted using HTTPS and industry-standard TLS encryption. KINÁLY does not store your complete payment card details on its own servers.
Although we use commercially reasonable security measures, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Your rights
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
Right of access;
Right to rectification;
Right to erasure ("right to be forgotten");
Right to restriction of processing;
Right to data portability;
Right to object to processing;
Right to withdraw consent at any time where processing is based on consent;
Right not to be subject to decisions based solely on automated processing where applicable;
Right to lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us at:
info@kinaly.eu
Identity verification
To protect your personal information, we may request additional information to verify your identity before responding to your request.
Fees
Requests are generally processed free of charge. However, where requests are manifestly unfounded, excessive, or repetitive, we reserve the right to charge a reasonable administrative fee or refuse the request as permitted under applicable law.
Response time
We aim to respond to all valid requests within one month. Where requests are particularly complex or numerous, this period may be extended by up to two additional months, as permitted by the GDPR.
Complaints
If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with the competent supervisory authority.
In Romania, the supervisory authority is:
National Supervisory Authority for Personal Data Processing (ANSPDCP)
B-dul G-ral. Gheorghe Magheru no. 28–30
Sector 1, Postal Code 010336
Bucharest, Romania
Phone: +40 318 059 211 / +40 318 059 212
Email: anspdcp@dataprotection.ro
We encourage you to contact us first so that we have the opportunity to resolve your concerns directly.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations, or the way we process personal data.
The latest version will always be available on our website at:
https://kinaly.eu/
Contact Us
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us:
BUILD QUIT STRENGTH S.R.L.
Aleea PANTELIMON, Nr. 6, Bl. 8, Scara 1, Etaj 3, Ap. 29
077190 Bucureşti Sectorul 2
Romania
Email: info@kinaly.eu
Website: https://kinaly.eu/